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WHO
WE ARE
Reservation
Services International (RSI) provides client branded "private label"
reservation services. Offering complete toll free (800) reservation
capabilities, airline reservations, customer service and an on-line
booking engine, RSI services resorts as well as adventure and dive companies
that want a U.S. based presence. In support of the reservation
process the newly formed RSI Marketing Group provides an a la carte
menu of marketing and P.R. options.
Consumers believe they are dealing directly with you. Your own dedicated
"800" number
(owned by you) will be answered with your resort name with fast, efficient
and courteous responses to all telephone inquires. Email and web reservations
will also be handled with the same fast, efficient and courteous service.
Your Reservation Services International account reservation agents will
sell your operation directly to individuals, groups, dive shops, travel
agents and wholesalers according to your policies. Our "No Cross-Selling
Guarantee" ensures that your "800" number, email and
web reservations will promote your product exclusively!
All account reservation agents are specially trained regarding your
property to ensure that the account reservationist answering the telephone
is a travel professional who is knowledgeable about your operation.
Periodic training familiarization trips for your reservations team insures
that we have the proper knowledge and updates that allows us to sell
your facility the same as you would. Each account is assigned to a lead
agent who will act as your Account Manager. This individual will be
directly responsible for overseeing your account's day to day activities.
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