OUR CLIENT'S RESPONSIBILITIES

In order to develop a business relationship with Reservation Services International and
promote your product we have outlined some requirements:

Marketing a toll-free number is not magic. It requires a marketing plan that actively
markets your operation by publishing your toll-free "800" number and e-mail address in all
supplemental advertising and promotional materials. We ask that you commit to an annual
advertising program and keep us abreast of all promotions and publications. We can help
your "800" number ring through our full service marketing options.

You maintain ownership of your "800" number. We will pay the bill and bill you for the
reimbursement.

To print brochures, price lists, package information, stationery, envelopes and have them
available in quantities for us to use for fulfillment to your clients. Our marketing division can
assist you in making sure that these are readily available.

To provide airline transportation, accommodations, diving, and meals for your Reservation
Services International account reservationist(s). We will send each reservationist to your
operation for a personal visit. This way, when booking customers, they will be speaking from
first hand knowledge of your operation and what it has to offer.

Periodic training trips for our existing reservations staff or new staff will insure that we
continue to have the proper knowledge to sell your facility the same as you would.

We ask that you participate in a dialog between us so that we can always be current with
the heartbeat and direction of your resort or adventure/dive operation. Our experience is
that our staff can make more sales for you as they become more closely part of your resort
and family. Communication is the vital key that keeps the operations and marketing process
running smoothly.